Filing Complaints

Necessary Form:

Complaint

ISBE Complaint Form

Useful Link:

ISBE Special Education Complaint Procedure

Summary of Complaint Filing Process*:

  • ›  Go to ISBE and the superintendent
  • ›  Be from the parent/guardian or accompanied by a letter of consent from the parent/guardian (or student if over 18)
  • ›  Allege a violation of a special education law, rule, or regulation contained in IDEA, Article 14 of the Illinois School Code or Title 23 of the Illinois Administrative Code
  • ›  Alleged violation must have occurred not more than one year prior to the date the complaint is received by ISBE
  • ›  Contain a proposed resolution
  • ›  List school district personnel who have been contacted about the issue(s)
  • ›  Be signed

Complaint will not be investigated if

  • ›  Not in writing
  • ›  Anonymous
  • ›  Occurred more than one calendar year prior to the receipt of the formal complaint
  • ›  Complaints seeking advice regarding parental rights but not requesting the initiation of formal action
  • ›  Not related to special education law or regulations
  • When Complaints – Investigation
  • ›  ISBE Special Education Support and Services Division will investigate, identifying findings of noncompliance, and verifying completion of any corrective action requirements.
  • ›  Full investigation within 60 calendar days, including a written decision detailing process, findings, and corrective actions
  • ›  Corrective action must be taken within the specified timeline, but no later than one year from the date of the findings
  • v  Filing a complaint does not preclude requesting a due process hearing.

* Complaint Filing Process Summary Information courtesy of Dr. Elizabeth deGruy, Director of Special Education, Champaign Illinois School District